Contact Us

For help with sizing, garment details or an order, contact The ClothesLine using the information below. Include your order number when asking about an order. Please do not send full card numbers, security codes or passwords.

Orders and returns

We aim to respond within 24–48 hours. Order processing runs Monday–Friday excluding public holidays, with a 3:00 p.m. Eastern Time cutoff. Contact us before returning an item; for damaged or incorrect items, keep the packaging and include photographs if possible.

Contact information

Store Name: The ClothesLine
Address: 2526 Norwood St SW, Lenoir, NC 28645, United States
Phone: +1 (828) 728-9200
Email: info@theclotheslineshop.com
Opening Hours: Tuesday–Friday, 10:00 a.m.–5:00 p.m.; Saturday, 10:00 a.m.–3:00 p.m.; Sunday–Monday, closed
Time Zone: Eastern Time (EST/EDT), America/New_York
Response Time: 24–48 hours